Shipping policy

Shipping policy

UK Shipping: Royal Mail Tracked 24

USA Shipping: Tracked Domestic Shipping from California

Europe Shipping: Royal Mail Tracked International 

  • We strive to offer same-day fulfilment on most weekdays, excluding holidays. If you order Friday night, Saturday, or Sunday, your order will be shipped on Monday
  • If your item is damaged or broken upon arrival, please contact us and we will provide a full refund or return upon reasonable proof.
  • Cancellations must be submitted via email prior to your order being dispatched from our fulfillment center.
  • maximise is not responsible for lost or stolen packages. We have no control over your package after it is handed to the carrier. 
  • Please allow for delivery delays during peak order volume. Items that arrive significantly later than expected may qualify for a partial refund, unless notice of delay is given and cancellation options are offered.